Privacy Policy

We value your patronage and respect your privacy rights. As part of the normal operation of our services, we collect and, in some very rare cases, may disclose information about you. We have created the following Privacy Policy to let you know what information we collect when you visit our web site, why we collect it, and how it is used. This Privacy Policy applies to all information that you provide to EEMBC ("us," "we," or "our"). Additionally, this Privacy Policy applies to any Personal Information (defined below) obtained from your use of the Site. This Privacy Policy does not apply to any information that you may provide to third parties; for example, other sites linked to this Site. You should contact such third parties directly to determine their respective privacy policies.

This Privacy Policy is governed by our Terms of Use. We may periodically make changes to this Privacy Policy. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. If you believe we have not adhered to this Privacy Policy or if you have any other questions regarding this Privacy Policy, please contact us.

What personal information do we collect from you, and why?

We collect and maintain a variety of Personal Information about you to enable us to provide you with the best service. "Personal Information" is information about you by which you may be identified. We currently collect Personal Information through e-mail and the various online inquiry forms on the Site. The Personal Information we collect and maintain about you may include:

  1. Account Signup Infomation: Your name and email address (and for board members only: work address and phone number).
  2. Correspondence: We intend to retain any correspondence, including facsimiles, mail and e-mails, sent to us. We also may retain correspondence such as customer service e-mails from us to you. We may delete such records over time.
  3. Marketing Data: You may have the opportunity to participate in demographic surveys and other marketing inquiries made by us in an effort to further improve our services and the use of the Site. Participation in these efforts is voluntary.
  4. Use of IP Address: IP addresses are numbers that are automatically assigned to your computer, and, if associated with other individually identifiable information, could be considered personal information.

What general information do we collect from you and why?

"General Information" is information about you or your activities on our Site that do not identify you personally. When you use the Internet, your web browser or software may communicate certain information to the host website you visit. This information may include the unique number assigned to your server or Internet connection, the capabilities and features of your computer, your geographic location, the number of times you visit a particular website, and your movement and interaction within that website on each visit. We use this General Information to generate general aggregate statistics about visitors to our Site.

This site also uses Google Analytics to record page views for demographic and marketing research.

How we use your information

The Personal Information we collect is used to:

  1. respond to your inquiries;
  2. provide customer services and resolve any complaints;
  3. improve the Site and service and resolve any technical problems;
  4. communicate with you concerning the services offered on the Site by us;
  5. create aggregate data;
  6. ensure compliance with the Site Terms of Use; and
  7. comply with any applicable laws and regulations. We may provide your Personal Information to government officials and agencies as required by law, transaction processing, and marketing efforts, as identified below.

Disclosure of information we collect

Except as provided in this Privacy Policy, we will not sell, trade, or disclose to third parties any Personal Information obtained by us about you through this Site without your consent. We may disclose Personal Information:

  1. to companies that help process the transactions you request, in order to protect your transactions from fraud and verify your identity;
  2. that we in good faith believe is necessary or appropriate to cooperate in investigations of fraud, intellectual property infringements or other activity that is illegal or may expose us or you to legal liability, or to conduct investigations of violations of the Site Terms of Use;
  3. when required by law or to comply with a court order, subpoena, search warrant or other legal process, or by other reasonable request from law enforcement;
  4. to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Personal Information);
  5. to protect and defend us, our affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, in connection with any legal action, claim or dispute;
  6. to prevent imminent physical harm;
  7. to provide data, including Personal Information about you, with our affiliates to assist us in managing a database of customer information, distributing e-mails, direct marketing and data collection, and other services designed to assist us in maximizing our business potential. We may disclose general aggregate statistics derived from General Information with third parties who are not Partners. In the event we merge or are acquired by another company, the successor company will have access to your Personal Information in order to continue to provide services, but would continue to be bound by this Privacy Policy unless and until it is amended as described in the subsection labeled "Changes to this Privacy Policy" below.

How we protect information we collect

We employ a variety of security measures to protect the data that you submit to the Site. These measures include a combination of policy, physical and electronic measures that are intended to reduce the risk of unauthorized access to this data.

How long we keep user information

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it.

Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Please note that we have greater control over recently collected data than over archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

Personal choice in the disclosure of your information

If you do not want to receive certain communications and offers from us you can "opt out" of such sharing, communications and offers. Newsletter subscribers may opt-out here, and users may opt-out of mailing lists here.

You may also contact our general support from the contact page.

If you believe that any Personal Information collected by us about you is not correct or has changed, please contact us explaining the correction or change and providing any relevant confirmation or reference number.

Changes to this privacy policy

By using this site, you agree to this Privacy Policy. We reserve the right to change, modify or amend this Privacy Policy at any time. When this Privacy Policy is changed, modified or amended, the revised Privacy Policy will be posted on this Site. Any revised Privacy Policy will only apply prospectively to Personal Information collected or modified after the effective date of the revised policy. It is your responsibility to periodically check and review our Privacy Policy for changes.

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